Vision 2 Goal

Integrated Government & Social Services

Artboard 3

The City is making progress in integrating data systems and co-locating services to help give people what they are looking for where and when they need it. We want to make it as easy as possible for residents to access an array of services in one convenient location, such as a health center or a Community School, and to make sure that the data infrastructure agencies use can help holistically support residents.

Supported nearly 117,000 students in 227 Community Schools—more than double the City’s original target of 100 schools

Community Schools deliver support by extending learning time, emphasizing family engagement, improving chronic absenteeism, and offering a wide array of health services support, including mental health services and vision screening. In addition to these core supports, Community Schools seek to innovate around targeted services for vulnerable youth and families, such as improving attendance for students in temporary housing and offering free immigration legal services for foreign-born families. Community Schools are also developing new approaches to using real-time data and analytics for continuous improvement of student achievement in attendance, behavior, and coursework.


Warby Parker Partnership:
Seeing is Believing

The Department of Education (DOE) expanded its partnership with Warby Parker to provide vision screenings and eyeglasses to city students at all 227 Community Schools.

Sprint 1Million Project:
Access is Granted

The DOE partnered with the Sprint Foundation and the Fund for Public Schools to provide free wireless devices to over 30,000 city high school students.

Launched three Neighborhood Health Action Centers in Brownsville, East Harlem, and Tremont

Social conditions, rooted in historical and contemporary racism, have a significant effect on the health of individuals, but health care systems pay too little attention to poverty, housing instability, lack of educational opportunity, and other root causes of health inequity. The Neighborhood Health Action Centers work to address this disconnect and bring about a more coordinated approach that acknowledges the relationship between social conditions and good health. In their first year of operation, over 24,000 people have visited the Neighborhood Health Action Centers to receive services.

Civic Service Design

The City launched the nation’s first-ever Municipal Service Design Studio dedicated to improving services for low-income residents. The Studio released Civic Service Design Tools + Tactics, an introduction to service design principles for public servants to improve delivery of City services.